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Tag Archives: communication

Preventing legal malpractice claims with better communication

Attorneys typically understand that failure to keep a client adequately informed of his or her matter might constitute a breach of the Rules of Professional Conduct. But for malpractice to occur, one would think the client has to sustain some sort of monetary damages. And there is really no economic damage to the client who gets her phone call returned on Friday instead of Monday, right? But communication failures are actually the number one cause of professional liability claims.

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