Lawyers USA has ceased publication. If you have purchased a research pass or still have additional time on your current Digital Subscription, you may access locked stories by logging in.
What the small firm lawyer can – and should – guarantee
Under the Rules of Professional Conduct, guaranteeing a client a certain result in a legal matter has some limitations. However, lawyers and law firms can promise a level of effort and standards of service without violating any professional rules because exerting effort on a client’s case involves factors within the lawyer’s control. Here are tactics within the control of every lawyer and law firm to help do just that.