Sharron Juno died because of a typo.
A lifelong diabetic, Juno had her insulin dosage dictated by her doctor in Alabama but transcribed by an outsourced sub-contractor in India, who wrote “80” instead of “8.”
Juno passed away after receiving a dose ten times what it should be.
The jury’s anger at the defendants – Thomas Hospital in Fairhope, Ala. and the outsourcing companies it contracted with – drove the $140 million verdict, said Skip Finkbohner, who represented the plaintiff’s family.
Bankruptcy attorney Jay Fleischman of Legal Practice Pro says in a recent blog post that bankruptcy attorneys can manage their practices better if they outsource certain tasks .
He advises outsourcing seven tasks, including bookkeeping, mailing, phone-answering. faxing, standard motion drafting, client reminders and petition preparation.
Unless they are involved in international trade issues, lawyers have traditionally been merely curious bystanders in the debate about outsourcing to India and other foreign countries. But not surprisingly, lawyers’ interest in this topic has boomed as cost-conscious clients and large law firms have begun to outsource work.
Law firms and legal departments looking for ways to cut their costs are turning increasingly to other countries – primarily India – to take over some of their work.
Many small law firms have the capacity to perform outsourced legal work for corporate legal departments, but lack the connections.
A virtual Internet meeting place called Legal OnRamp is providing a mechanism for small-firm lawyers to meet in-house counsel who are looking for ways to cut their costs for farmed-out work.
Richard J. Sabat knows what it feels like to be seen as a traitor.
For years, general counsel have been emphasizing the need for more cost-efficient delivery of outsourced legal services – and some lawyers, like Sabat, have taken them at their word and devised innovative ways to do just that.
Outsourcing is like hiring someone to prepare your taxes. Sure, you can figure out your home office exemption, but the time you spend doing it could be spent coaching your kid’s basketball team instead.
The advantages are the same at the firm. You can figure out all the payroll taxes and cut all the paychecks, or you can outsource those mundane jobs and spend that time billing more hours for high-level legal work or meeting with potential clients.