BofA deal would cut arbitration clauses 
By:
Pat Murphy
Published: December 16, 2009
Tags: arbitration, consumer credit card arbitration, credit cards
Bank of America Corp. said Tuesday it has tentatively agreed to drop a clause from its credit card contracts that requires disputes with customers to be handled through binding arbitration rather than through the courts.
Lori Swanson: Leveling the playing field for consumers
By:
Sylvia Hsieh
Published: December 10, 2009
Tags: American Arbitration Association, consumer credit card arbitration, National Arbitration Forum
She toppled the dominant player in debt arbitration in the country and changed the face of consumer credit card arbitration overnight.
Lori Swanson, Minnesota’s Attorney General, filed a consumer fraud suit against the National Arbitration Forum in July, alleging that the firm worked closely with creditors and debt collectors behind the scenes, against the interests of consumers while claiming to be a neutral forum.
