Putting client testimonials to work for your practice 
Published: November 26, 2012
Tags: 20 Things Lawyers Need to Know in 2013, client referrals, client surveys, client testimonials, legal marketing, marketing
The matter is resolved, your work is done and the client is happy. But don’t close the file just yet. Consider asking your enthusiastic client for a testimonial about your service.
How to use effective client exit surveys
Published: November 14, 2011
Tags: 20 Things Lawyers Need to Know in 2012, client feedback, client surveys, marketing, practice management
If you’ve ever wondered what your clients really think of you, try asking them. Client exit surveys are a useful management tool for small firm and solo attorneys, and they double as effective marketing.
Effective client exit surveys
By:
Sylvia Hsieh
Published: October 7, 2011
Tags: client relations, client surveys
If you’ve ever wondered what your clients really think of you, try asking them.
Client exit surveys are a useful management tool for small firm and solo attorneys, and they double as an effective marketing tool.
