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Nursing home can’t enforce arbitration clause (access required)

Published: January 24, 2013

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A nursing home sued for wrongful death could not enforce an arbitration agreement that specified an alternate dispute resolution agency that is no longer in the business of health care arbitrations, the North Carolina Court of Appeals has ruled in affirming judgment.

Online arbitration tool launches (access required)

Published: December 17, 2012

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The American Arbitration Association has announced the launch of what it calls the first online arbitration and mediation tool, known as ClauseBuilder.

Lori Swanson: Leveling the playing field for consumers (access required)

By: Sylvia Hsieh
Published: December 10, 2009

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She toppled the dominant player in debt arbitration in the country and changed the face of consumer credit card arbitration overnight.

Lori Swanson, Minnesota’s Attorney General, filed a consumer fraud suit against the National Arbitration Forum in July, alleging that the firm worked closely with creditors and debt collectors behind the scenes, against the interests of consumers while claiming to be a neutral forum.

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