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Benchmarks: Can office sue software seller for data loss? (access required)

Published: July 5, 2012

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You always expect some glitches when your office upgrades its computer software, but when customer records go up in smoke, that’s a real nightmare. For one particularly unlucky dental office, the trouble was compounded by a limitation of liability clause in its software contract. Last week, the Utah Supreme Court had to decide whether state product liability law prevents a software seller from enforcing such a clause.
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