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Lori Swanson: Leveling the playing field for consumers

She toppled the dominant player in debt arbitration in the country and changed the face of consumer credit card arbitration overnight. Lori Swanson, Minnesota's Attorney General, filed a consumer fraud suit against the National Arbitration Forum in July, alleging that the firm worked closely with creditors and debt collectors behind the scenes, against the interests of consumers while claiming to be a neutral forum.


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